Okedoo Contact
talk to a real person
Reports, bans, missing coins, account deletion or just an idea: write to [email protected] and a person replies. Here is what to include so we can help on the first try.
where to write
Okedoo support works by email at [email protected]. Write about anything: a chat that went wrong, a ban you think was a mistake, coins that did not arrive, a deletion request, a bug or an idea. A member of the team reads every message.
Mid-chat trouble? Hit report on the call screen first. It attaches the call record automatically, which helps a reviewer far more than a description written afterwards.
pick your topic
Sending the right details first time saves a round of back-and-forth.
| Request | Please include |
|---|---|
| Report after a chat ended | The time, the other nickname if you saw it, and what happened |
| Ban appeal | Your nickname and why you think the ban was wrong |
| Missing coins or VIP | The purchase time and the receipt or last four card digits |
| Delete my account | Write from the linked email, or give your guest nickname |
| Bug or camera problem | Phone or computer model, browser, and what went wrong |
quicker on the site
Plenty of questions have a page of their own. Coins, free matches and the Reward Center: is Okedoo free. Reports, blocks, anonymity and records: is Okedoo safe. The basic flow from tap to chat: how Okedoo works. Using Okedoo on a phone: Okedoo app. Camera and connection fixes: the help center.
watch out
Okedoo staff do not request passwords, one-time codes, full card details or fees to restore an account. Messages that do, even when they use our name or logo, are not from us. Forward them to [email protected] and delete them.
Passwords, codes, card numbers: real Okedoo support asks for none of them.
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people ask
Email [email protected] with your nickname and a short description. A person reads every message.
No. Support is by email so that reports and account details can be checked properly before we reply.
Email [email protected] from the address linked to your account, or include your guest nickname. We confirm by email once the account is deleted.
Write to support giving your nickname and the reason you believe the ban was a mistake. A reviewer looks at the original report and call record before replying.
Refresh first, as confirmations can lag a little. If they are still missing, email support with the purchase time and receipt.
Yes. Email support with the time of the chat and the other person's nickname if you saw it, so we can find the call record.